We Apologize For The Inconvenience And Thank You For Your Patience And Understanding

After a well deserved night off I logged onto Wow tonight to continue the blaze to 77 and finally flying in wotlk. After a usual tuesday patch download (looks like hunters got a little more attack power and DK's got nerfed a bit; as usual zero for priests) I gladly accept twice (never understood that, it's like, 'are you sure that you agree to the new patch?'. Duh.) the new patch confirmation and I log into the game. Then I see it. 'Breaking News' on the top left side of the screen. 'We apologize for the inconvenience and thank you for your patience and understanding'. Seriously?? You apologize? Some blizzard geek probably tripped over a network cable semi pulling it out of a router somewhere and now the only thing I've been thinking about doing all day now is not going to happen. I understand servers, systems and other equipment needing routine and scheduled maintenance (I used to work in the industry) but this is crazy. You are supposed to have back up systems so there isn't any downtime. If this was an actual corporation and not a gaming company jobs would be lost when there were outages (or at least a stern talking to). We pay a monthly fee to play this game and I really don't expect there to be any problems. I'm sure that my refund check is in the mail for the downtime and 'inconvenience'. If I wasn't a shadow priest you would see me turning purple holding my breath.